You need approved builder appliance packages in the right homes, with a clear installation and service handoff. Start with exact model numbers by plan or lot. Ask the supplier to confirm the complete package before you release delivery or accept a substitution.
Use this inquiry checklist with your purchasing contact and the trades responsible for cabinets and utilities. Resolve specifications and installation scope before committing to the final appointment.
Establish a builder account contact
GE Appliances Pro describes dedicated builder support, distributor partners, and coordinated delivery. Its single-family program presents package selection, installation support, warranties, and model-home programs. These are manufacturer offerings to ask about through the supplier serving your project. GE builder channel, single-family program
At the pro desk or dealer, ask who handles new-construction packages. Request an outside rep if multiple starts require a continuing release schedule. Identify whether you buy through a distributor, local dealer, or another approved channel.
Ask what account information the supplier needs and who can place an order. Name the person authorized to approve model changes. Put the job identifier, receiving contact, and installer contact on each release so questions reach the right person.
Check the appliance package by model and home
Use the takeoff to count packages by home. Ask the builder’s selection contact to approve each model, finish, and quantity. Keep those identifiers beside the cabinet supplier’s layout and utility information the responsible trades review.
Request answers to these questions before release:
- Which exact model is assigned to each home or plan?
- Who checks dimensions against the approved cabinet openings?
- Which installation documents need review by the responsible trades?
- Which accessories, connection items, or trim pieces are included?
- Which delivery, placement, installation, and testing tasks are quoted?
- Who approves a replacement model or changed finish?
Ask the supplier to quote alternatives separately. Keep unresolved selections visible. If a model changes, send its documents to the responsible trades and request an approved revision. Put that revision on the purchase order before accepting delivery.
Match the brands to the approved package
GE’s builder guidance names Hotpoint, GE, Haier, GE Profile, Café, and Monogram across its brand offering. Use that as one manufacturer’s package example. Ask your supplier for the actual brands and models it can support. GE brand and package guidance
If you supply appliances, list your carried brands and explain your builder service scope. Ask the buyer for the model schedule and job area. Confirm product supply, installation, and service responsibilities in your quote. Keep your brand list current as your offering changes.
For base packages and upgrades, request an approved schedule for each option. Ask who records a homeowner’s selection and when it becomes final. Compare the complete installed scope when reviewing prices. Keep the accepted option with the home’s release record.
Confirm special orders and release dates
Ask the supplier to mark items as available, reserved, transferred, or ordered. Request a lead time for each outstanding model. Obtain a complete-package arrival estimate rather than scheduling from the first available appliance.
Ask what reserves the package and when you must authorize dispatch. For special orders, obtain deposit, change, cancellation, and return terms directly. Agree on the date for the next status update. Name the contact responsible for an incomplete release.
Decide whether the build benefits from a partial delivery. Ask how remaining items will arrive and who receives them. Confirm any extra delivery charges before agreeing. Update the installer when the approved release changes.
Define receiving, staging, and installation
Ask the supplier and installer to establish site-readiness requirements. Have the GC confirm access, receiving arrangements, and the agreed staging location. Request a written division of work for unloading, placement, connections, and testing.
Assign someone to compare model numbers and quantities with the approved order. Ask how and when to report damage, missing parts, or a wrong model. Keep the delivery record and product identifiers with the home’s turnover documents.
Before occupancy, ask who receives the homeowner’s first service inquiry. Confirm the registration and warranty handoff for the selected products directly. Give the builder one named contact for outstanding installation or replacement questions.
Keep the account through turnover
As a rep, offer a first package with a checked model schedule and release plan. Ask purchasing and the installer to review the same scope. Report shortages before the receiving appointment and request approval for each proposed substitution.
After turnover, ask whether any item remains unresolved. Assign an owner and next update date. Use the delivery and installation feedback to prepare the next plan’s package. Keep the builder informed until the last issue is closed.
Examples from the field
Illustrative examples, not member stories
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Kitchen model revision: A range selection changes after the cabinet layout is approved. Send the revised model documents to the cabinet installer and responsible utility trades. Request their review before approving the replacement package.
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Incomplete appliance release: The refrigerator is ready, but the selected dishwasher is still outstanding. Ask the supplier for a complete-package date. Have the builder and installer decide whether a partial delivery fits the installation plan.
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Turnover service question: A homeowner reports an appliance issue after closing. Use the recorded model and order reference to contact the supplier’s service team. Confirm who handles the inquiry and the next update.
Where Cercha fits
Cercha supplier profiles list Brands and identify a contact person. Use Messages to ask whether a supplier supports your approved appliance package and project area. A portfolio gives the supplier a place to present its supplied projects.